英文原文
The Miracle Question with Corporate Teams | mikecardus.com
Innovation Organization Development Solution-Focused Team Building
Finding ‘What Works’ with Solution-Focused Consulting and Training is a quick walk on a long path. With little effort, you can make it through the path and find your way quickly. Yet, every time you walk the path...you find something that you did not see and perhaps understand before. Discovering that new things you never noticed and knew existed have become apparent every time you walk this path.
What is solution-focused? * The approach values simplicity in philosophy and language and aims to discover “what works” practically in a given situation., * The focus on what’s wanted (not what’s wrong), what’s going well (rather than what’s gone badly), and practical progress (rather than explanatory theory) leads to a positive and pragmatic way to work with organizations and individuals. http://www.solworld.org,
What is the Miracle Question? * The Miracle Question The miracle question is a method of questioning used by a coach, therapist, or counselor to help the client envision how the future will be different when the problem is no longer present. Also, this may help to establish goals. Wikipedia,
A form of the Miracle Question: I tried a variation with a project team of Aircraft Engineers. This variation stemmed from my fear of using the miracle question and knowing it works. We spent three days working through root-cause analysis and struggling to determine what was causing a screw to vibrate loose during flight. The engineers had statistics, charts, and specifications for all sorts of things...and I was there to facilitate the team through Innovation Models to develop a solution to this vibrating screw. At the end of day 3, we were all losing patience, and we felt it was hopeless...so I took a risk and tried the following version of the Miracle Question. Things are rough, and I am unsure what innovation and problem-solving methods plus models I can throw at you. We know what we want to have happen, we have the right people here to fix this, and we are not making progress. Here is my suggestion let’s stop now and come back at this tomorrow. AND before you leave, I have one last thing... think about this question and return with an answer for the team at 0800 tomorrow morning. You leave here and place your project planning and analysis results on your desk. Then you do what you usually do after work. While you are asleep, one of your staff finds the project plans and analysis of this problem, and they know exactly how to fix it, and they do. Because you work a different shift and they know better than to take documents from your desk, you have no idea they fixed this problem. What would be the 1st concrete thing you would notice when you walked in here tomorrow morning that this problem is resolved? I heard a couple of what is he talking about comments and went back to my hotel room. The team arrived at 0800...before I could ask for responses to the question, three people were charting action items, and the rest of the team was nodding their heads...By noon they had the screw in the test lab and, by 3:00 pm, had reached the solution point. In the de-briefing and lessons-learned discussion the next day, 2 of the 6 team members told me that they took my question seriously...and when they woke up, the solution was in their heads. What do you think? How could you use a variation of the Miracle Question with your team? With yourself? What ideas do you know work and are hesitant to try?
中文翻译
企业团队中的奇迹提问 | mikecardus.com
创新组织发展焦点解决团队建设
通过焦点解决咨询和培训寻找“有效方法”就像在漫长道路上的一次快速行走。只需很少的努力，你就能穿过这条路并快速找到方向。然而，每次你走这条路……你都会发现一些你以前没有看到或可能不理解的东西。每次走这条路时，那些你从未注意到或知道存在的新事物都会变得显而易见。
什么是焦点解决？ * 这种方法重视哲学和语言的简洁性，旨在发现特定情况下实际“有效的方法”。 * 关注想要什么（而不是哪里错了）、进展顺利的事情（而不是糟糕的事情）以及实际进展（而不是解释性理论），这为与组织和个人合作提供了一种积极务实的方式。http://www.solworld.org,
什么是奇迹提问？ * 奇迹提问是一种由教练、治疗师或咨询师使用的提问方法，帮助客户设想当问题不再存在时未来会有何不同。此外，这可能有助于设定目标。维基百科,
奇迹提问的一种形式：我尝试了一个变体，与一个飞机工程师项目团队合作。这个变体源于我对使用奇迹提问的恐惧以及知道它有效。我们花了三天时间进行根本原因分析，努力确定是什么导致螺丝在飞行中振动松动。工程师们有各种统计数据、图表和规格……我在那里通过创新模型引导团队开发解决这个振动螺丝的方案。第三天结束时，我们都失去了耐心，觉得毫无希望……所以我冒险尝试了以下版本的奇迹提问。情况很艰难，我不确定还能给你们什么创新和解决问题的方法和模型。我们知道我们想要发生什么，我们有合适的人来修复这个问题，但我们没有取得进展。我的建议是现在停止，明天再回来处理。在你们离开之前，我还有最后一件事……思考这个问题，并在明天早上0800为团队带回答案。你离开这里，把项目计划和分析结果放在桌子上。然后你做你下班后通常做的事情。当你睡着时，你的一名员工找到了这个问题的项目计划和分析，他们确切知道如何修复它，并且他们做到了。因为你工作班次不同，他们知道最好不要从你桌子上拿走文件，你完全不知道他们修复了这个问题。当你明天早上走进这里时，你会注意到的第一个具体事情是什么，表明这个问题已经解决了？我听到一些“他在说什么”的评论，然后回到了酒店房间。团队在0800到达……在我询问问题回答之前，三个人已经在制定行动项目，团队的其他成员在点头……到中午，他们已将螺丝放入测试实验室，到下午3:00，已经达到解决方案点。在第二天的汇报和经验教训讨论中，6名团队成员中的2名告诉我，他们认真对待了我的问题……当他们醒来时，解决方案已经在他们脑海中。你怎么看？你如何与你的团队使用奇迹提问的变体？与自己呢？你知道哪些有效但犹豫尝试的想法？
文章概要
本文介绍了奇迹提问在企业团队中的应用案例。文章首先解释了焦点解决方法的核心理念，即关注“有效方法”、想要的结果和实际进展，而非问题本身。然后，通过一个具体案例——一个飞机工程师团队在解决螺丝振动松动问题时陷入僵局，引导者使用奇迹提问的变体，让团队成员想象问题已解决后的第一个具体迹象。结果，团队在第二天迅速找到了解决方案，部分成员甚至在睡梦中获得了灵感。文章最后鼓励读者思考如何将奇迹提问应用于自己的团队或个人情境。
高德明老师的评价
用12岁初中生可以听懂的语音来重复翻译的内容：想象一下，你是一个工程师团队，正在努力解决一个螺丝在飞机飞行中会松动的问题。你们试了三天都没成功，大家都很累。这时，教练说：“今晚回家睡觉，假设有个神秘人悄悄把问题解决了，你明天早上来上班时，第一个看到什么能让你知道问题解决了？”第二天，大家一来就有了好主意，很快就把问题解决了！这就像魔法提问，帮你们从“想问题”变成“想解决后的样子”。
焦点解决心理学理论评价：这个案例完美展示了焦点解决心理学中奇迹提问的力量。它从“问题导向”转向“目标导向”，通过让团队成员想象问题已解决的未来场景，激活了他们的内在资源和创造力。这体现了焦点解决的核心原则——关注解决方案而非问题原因，利用例外（如睡梦中获得的灵感）和客户自身的智慧。团队从绝望到高效解决，证明了聚焦赞美（如肯定团队能力）和未来可能性（如设想解决后的迹象）如何激发积极行动。
在实践上可以应用的领域和可以解决人们的十个问题：奇迹提问可应用于职场团队建设、项目管理、个人目标设定、教育辅导、家庭沟通、健康管理、创意工作、冲突调解、领导力发展和创业规划。它可以解决人们的十个问题：1. 团队协作僵局，2. 个人拖延症，3. 目标模糊不清，4. 创新思维瓶颈，5. 压力管理困难，6. 沟通障碍，7. 决策犹豫，8. 学习动力不足，9. 关系紧张，10. 生活平衡挑战。通过聚焦未来可能性，它帮助人们看到希望并采取具体步骤。